PRIVACY POLICY
 

M J Immigration Pvt. Ltd. ("Company", "we", "our" or "us") respects the privacy of its clients, students, website visitors and prospective customers. We are committed to protecting the personal information shared with us and maintaining appropriate standards of confidentiality and data security.

This Privacy Policy explains how we collect, use, store, process, disclose and protect personal information when you visit our website, contact our team or use our consultancy services.

By accessing our website or voluntarily providing your information to us, you acknowledge that you have read this Privacy Policy.
 

1. Information We Collect

Depending on the nature of the services requested, we may collect the following categories of personal information:

A. Personal Information

• Full name

• Date of birth

• Gender, where relevant to an application

• Residential and correspondence address

• Email address

• Mobile number and WhatsApp number

• Nationality and country of residence

B. Passport and Identity Documents

• Passport details and copies

• National identity documents

• Photographs

• Birth certificates

• Other identity and civil documents required for visa or admission applications

C. Educational Information

• Academic qualifications and certificates

• School, college and university records

• Transcripts and mark sheets

• IELTS, PTE, TOEFL or other language test results

• Admission applications and offer letters

• Statement of Purpose (SOP) and Letters of Recommendation (LOR)

D. Financial and Employment Information

• Bank statements and financial documents

• Income and salary information

• Employment details and experience certificates

• Sponsorship and financial support documents

• Tax records and other financial evidence, where required

E. Visa and Immigration Information

• Previous visa application details

• Visa approval and refusal records

• Travel history

• Immigration and permit details

• Family and sponsor information relevant to an application

• Other supporting documents required by the relevant authorities

F. Technical Information

When you visit our website, certain technical information may be collected automatically, including:

• IP address

• Browser type and version

• Device and operating system information

• Website usage and browsing activity

• Cookies and similar tracking technologies, where enabled
   

2. How We Collect Information

We may collect personal information through:

• Website enquiry and contact forms.

• Direct communication through telephone, email and WhatsApp.

• Office visits and counselling sessions.

• Application forms and registration forms.

• Documents submitted by clients or their authorised representatives.

• Online consultation and communication platforms.

• Other lawful methods of communication.
   

3. Purpose of Collecting Personal Information

We collect and process personal information for legitimate business and service-related purposes, including:

• Responding to enquiries and consultation requests.

• Providing overseas education and immigration counselling.

• Assisting with university and college applications.

• Preparing and reviewing application documents.

• Providing visa application guidance and assistance.

• Communicating with universities, colleges, embassies, consulates and relevant authorities.

• Providing updates regarding applications and services.

• Processing payments and maintaining financial records.

• Providing customer support and resolving complaints.

• Improving our website, services and customer experience.

• Meeting applicable legal, regulatory and administrative requirements.

• Sending service-related updates and promotional communications where permitted and appropriately authorised.

We will not knowingly use personal information for purposes unrelated to the services requested without an appropriate lawful basis.
 

4. Sharing of Personal Information

M J Immigration Pvt. Ltd. does not sell or rent clients' personal information to third parties.

However, where necessary for providing our services, we may share relevant information with:

• Universities, colleges and educational institutions.

• Embassies, consulates and immigration authorities.

• Government departments and authorised agencies.

• Visa application centres and biometric service providers.

• Examination and language testing organisations.

• Insurance providers and medical examination centres.

• Financial institutions and authorised payment service providers.

• Technology, website hosting, cloud storage and communication service providers.

• Professional advisers and legal representatives, where required.

Information will be shared only to the extent reasonably necessary for the relevant purpose, subject to applicable legal requirements and appropriate safeguards.
 

5. International Transfer of Information

As part of overseas education and immigration consultancy services, certain client information may need to be transferred to or accessed by organisations located outside India.

These may include foreign universities, educational institutions, immigration authorities, visa processing organisations and other authorised service providers.

Such information will be shared for relevant application and service-related purposes, subject to applicable data protection laws and restrictions on international transfers.
 

6. Data Security and Confidentiality

We take reasonable technical, organisational and administrative measures to protect personal information against unauthorised access, misuse, disclosure, alteration, loss or destruction.

These measures may include:

• Restricted access to client information.

• Appropriate access controls and password protection.

• Secure handling of documents and application records.

• Use of suitable digital storage and communication systems.

• Internal confidentiality procedures.

• Periodic review of data handling practices.

However, no method of electronic storage or internet transmission can be guaranteed to be completely secure. We cannot guarantee absolute security against every possible threat.
 

7. Data Retention and Deletion

We retain personal information only for as long as reasonably necessary to fulfil the purpose for which it was collected, complete the agreed services, maintain relevant records, comply with legal obligations and resolve disputes.

When personal information is no longer required, we will take reasonable steps to delete, erase or anonymise it, subject to applicable legal and record-retention requirements.

Clients may contact us to request information about the retention or deletion of their personal information.
 

8. Cookies and Website Tracking

Our website may use cookies and similar technologies to improve website functionality, analyse website traffic and enhance the user experience.

Cookies may help us:

• Understand how visitors use our website.

• Improve website performance and navigation.

• Remember certain website preferences.

• Analyse website traffic and visitor behaviour.

You may manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionalities.

Where required, we will obtain appropriate consent for the use of cookies and similar technologies.

9. Third-Party Websites and Services

Our website may contain links to third-party websites, educational institutions, payment gateways and other external services.

These websites and services operate under their own privacy policies and terms.

M J Immigration Pvt. Ltd. does not control the privacy practices or security policies of independent third-party websites. We encourage visitors to review their respective privacy policies before sharing personal information.

10. Marketing and Promotional Communication

We may use contact information to communicate service updates, educational opportunities, admission information, visa-related updates, offers and promotional content where permitted by applicable law.

Clients and website visitors may opt out of promotional communications at any time by contacting us or using the available unsubscribe facility.

Opting out of promotional communication will not affect essential communications relating to an ongoing application or service.

11. Children's Privacy

Our services may involve students who are below 18 years of age.

Where personal information of a child is collected or processed, we will seek and handle parental or lawful guardian authorisation as required under applicable law.

Parents or legal guardians may contact us regarding the personal information submitted on behalf of their children.

12. Your Privacy Rights

Subject to applicable laws, individuals may have the right to:

• Request information about the personal data we process.

• Request correction or updating of inaccurate information.

• Request deletion of personal information where legally permissible.

• Withdraw consent where processing is based on consent.

• Raise concerns or complaints regarding the handling of personal information.

• Exercise other rights available under applicable data protection laws.

Requests may be submitted through our official contact details provided below. We may need to verify the identity of the person making the request before processing it.

Withdrawal of consent may affect our ability to continue providing certain services that depend on the relevant information.

13. Data Breach and Security Incidents

In the event of a personal data breach, we will take appropriate steps to investigate, contain and address the incident and provide notifications to affected individuals and relevant authorities where required by applicable law.

14. Changes to This Privacy Policy

M J Immigration Pvt. Ltd. reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our services, business practices, technology or applicable legal requirements.

Any revised version will be published on this page with an updated revision date.

We encourage visitors and clients to review this page periodically.